The Supplemental Nutrition Assistance Program (SNAP):

SNAP offers nutrition assistance to millions of eligible, low-income individuals and families and provides economic benefits to communities. SNAP is the largest program in the domestic hunger safety net. The Food and Nutrition Service works with State agencies, nutrition educators, and neighborhood and faith-based organizations to ensure that those eligible for nutrition assistance can make informed decisions about applying for the program and can access benefits.


Click one of the links below to find out if you might be eligible for food assistance: 


Current SNAP EBT Cardholders – Important Update 2026

Ohio has activated a High‑Risk Transaction Block on all current SNAP/EBT cards to help protect benefits from electronic theft.

There is no current change to using your EBT card in-person at an Ohio grocery store when you pay at a POS device.

However, If you already have an EBT card, you may need to temporarily unlock your card when you:

• Order groceries online for pickup or delivery
• Shop out of state, including border states (Indiana, Kentucky, Michigan, Pennsylvania, or West Virginia)
• Use Scan & Go self‑checkout

State Resources:
For complete details and additional FAQ please review the official Ohio JFS materials below:
 
FAQ – High‑Risk Transaction Block
 
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How to Unlock Your Card:
Use the ConnectEBT mobile app, visit ConnectEBT.com, or call 1‑866‑386‑3071.


ConnectEBT Mobile App

The ConnectEBT mobile app is now the official mobile app of the Ohio Department of Job and Family Services. Ohio is rolling out the ConnectEBT mobile app for our SNAP benefit cards. The other EBT apps you may be using are not associated with Ohio’s contracted EBT vendor. You can now use the secure ConnectEBT app which is associated and connected directly with your official account. To download the app, see the image below. You can view your balance and purchase history, change your pin, activate your card, and report your card lost, stolen or damaged.